Free Maintenance

Free Ice Machine Maintenance!

FACT #1: Ice machines require routine maintenance to operate. Prior to purchasing your ice machine, create a maintenance plan and factor in your expected annual maintenance related costs into your total cost of ownership. It is critical to get on a schedule to replace your water filter, sanitize the machine and bin, and perform a complete descale every six months to get the most out of your ice machine. If you do not maintain your new purchase, your equipment will fail early and often. The manufacturers warranty program will not cover the cost of your repairs. 

FACT #2: Our clients that are registered with a maintenance agreement have exponentially fewer breakdowns and significantly less R&M costs over a 10 year span (up to 50%!). Our clients that are not on routine maintenance plans have 3-4x the breakdowns and their machines are often replaced as early as 5 years. 

Ice Cold recommends developing a relationship with your local Factory Authorized Service Agent (ASA) by registering for a bi-annual ice machine maintenance agreement. You can opt to perform this task in-house, or you can leave this task to the pro's. Service Agents take care of their contract customers FIRST, so when something goes wrong with your equipment, inside or out-side of the warranty coverage, you receive priority VIP service. We recommend to all our clients to become your vendors favorite customer. Do this easily and cheaply by simply meeting with your vendors at least once per year. Send them Christmas Cards. Call and ask their advice every once in a while. Communication is key. Expect to pay between $40-$60 per month for a professional maintenance, plus filter cost.

Utilizing a Factory Authorized Service Agent for routine maintenance provides our clients with three huge benefits:

  1. It automates the ice making process. Sign it and forget it for maximum ice machine run time. No more forgetting!
  2. It creates more time for them to do what they do best. We all live busy lives inside and outside of work and this creates more free time.
  3. They receive VIP Priority Ice Machine Service by a top service agent in their area, inside and outside of warranty. 

Ice Cold Equipment provides our clients with a *complimentary first maintenance: 

*Customers that purchase a modular ice machine from Ice Cold Equipment are eligible to receive one (1) free maintenance to be performed six (6) months after purchase date by a Factory Service Agent (FSA). Email with your name, number, and order number and our FSA will contact you for scheduling. Factory Service Agent to be selected and coordinated by Ice Cold Equipment. Limited to the State of Florida in the following counties: Brevard, Broward, Citrus, Hernando, Hillsborough, Indian River, Lake, Manatee, Martin, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Saint Lucie, Sarasota, Seminole, Sumter, Volusia.

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